How is it that there have been countless training courses, books, articles, TED talks and video instructionals created on ‘Giving Useful Feedback’... and yet we’re all still so bad at it?
I mean we all agree giving useful feedback, both positive and critical, is a key management and leadership skill. We agree that our people want to know how they’re doing in their jobs - in fact research tells us people want a whole tonne more information on it than what they’re getting.
Here’s what I’ve learned in the many, many years since working around retaining talent when you’re NOT Apple or Google and you might not have the extravagant budget. And trust me these are absolutely key with keeping people engaged, happy and keeping their resume off of other company’s recruitment desks!
Being a great leader is a daily practice, not a destination to reach and then move on to other projects.
If you are feeling just at the brink of burnout, here are a few strategies to start thinking about to bring you back to a better space to be a better boss (and enjoy life a wee bit more!)
So you’ve hired the right person. You’re so excited to have them join the team and you know they’re going to be a great fit.
And then… it falls flat. They’re not as motivated as you thought they’d be, mistakes keep happening, you’re getting frustrated and they don’t last 6 months before resigning saying ‘I got a better offer somewhere else’
What the hell just happened?
Well… the most likely diagnosis is your Onboarding sucks.
I suppose it isn’t Tony’s fault that, to this day, I refer to him as ‘The Worst Hire EVER’.
In his 5 months in the team he alienated his team members, bullied a colleague to the point where that person went on leave, was rude to customers and caused a huge headache of management and HR… and in the end he quit.
And here’s the lessons learned on hiring that I’m BEGGING you to learn from us rather than make the same mistakes!
You’re at the point as a leader where you need to start managing people with a different set of skills, experience and aspirations than you… in fact it might even feel like you don’t speak the same language!
So how to set goals and direction for people when you don’t even quite get what they do day to day? Two simple things…
Micromanaging… aka The Illusion of Control… is incredibly seductive as a leader. And actively harming all of the results you want to achieve in your business. Time to examine some of those beliefs and try on some different behaviours…
This is probably the one problem that has been common across EVERY leader I’ve ever worked with.
Your team members just don’t get along with each other.
And EVERY leader I’ve ever worked with has this initial knee jerk approach to dealing with these conflicts:
“Well… I really hope it just blows over”
…Nope. I’m afraid it will not. And it’s negatively effecting your team…
We’ve all heard of the big names in leadership books. Here’s an alternate list to look at - not strictly leadership related but packed full of food for thought… perfectly in time for summer holidays at the beach!